Service & Support
What’s the real secret ingredient in every one of our dairy flavor profiles that no one else can match? Responsive and reliable service.
It’s easy to say service is important, and another thing to have customers tell you that’s what you deliver. For us at Edlong, service is how we work, it’s who we are and it’s all about you. It’s our expectation that you experience service in the way we listen to what you’re asking for, and do our best to get that done for you. Or in the way we’re honest with you regarding what is possible, and what is not. We are passionate about finding answers that help you reach your goals.
And we want to be easy for you to work with. For example, we know how important it is for you to have access to product documentation. That’s exactly why we developed DairyLink: to give you 24/7 online access to documentation and sample ordering.