Privacy

Edlong’s Privacy Policy

At Edlong, your right to privacy and security is a major concern. Below are the guidelines we use for protecting personal information we collect from you or that you provide to us through this website (the “Site”). Please read the following very carefully.

Edlong respects your privacy. Across our business, around the world, we will only collect, store and use your personal information for defined purposes to support and enhance our relationship with you. Similarly, we strive to protect the security of your personal data by use of appropriate measures and processes. At any time you may contact Edlong with any privacy or data security questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion. This Privacy and Data Security Statement (“Privacy Statement”) is incorporated into and subject to the terms of the Edlong Terms & Conditions of Use. If you do not agree to the terms of this Privacy Statement, please do not provide us with any information and do not use the Site. By using the Site and voluntarily providing your personally identifiable information to us, you consent to the collection and use of such personally identifiable and other information as set forth in this Privacy Statement. This Privacy Statement is effective as of July 2018. We reserve the right, at any time, to modify, alter, or update this Privacy Statement, and any such modifications, alterations, or updates will be effective upon posting. In the event we modify this Privacy Statement, your continued use of the Site will signify your acceptance of the modified Privacy Statement. So, please revisit this page often to remain fully informed of our policies.

How Edlong Collects Personal Information About You

When you browse the non-password protected portions of the Site, you do so anonymously; no personally identifiable information is collected. Edlong will ask for specific types of personal information from time to time. Edlong may collect personal information when you:

This Privacy Statement applies only to information provided and collected through the Site. It does not apply to information that we or other parties may collect through other means, such as through any business relationship between us and you. This Privacy Statement also does not apply to information that you submit on other websites, even if we communicate with you on those sites, or provide a link to those sites through our Site. For example, if you post something on Facebook, LinkedIn, Twitter, or other social media or networking sites, that information is governed by the privacy policies of those sites, not by this Privacy Statement.

What Information Edlong Collects

In each of the instances above, you may provide to us your name, e-mail address and company name, as well as other non-personally identifiable information that may be needed or helpful to provide requested services or register you for or subscribe you to services or information. Your provision of any personally identifiable information to us is voluntary. However, if you choose not provide the information requested, you may not be able to contribute to certain elements of the Site. While you are browsing the Site, we automatically log your IP address (a number assigned to your computer when you use the Internet) and your activity while using the Site. Additionally, in order to personalize and enhance your experience on the Site, we may also collect information through “cookies.” Cookies are small strings of text that are sent by the Site to your browser and then stored by your browser on your computer’s hard drive. We use cookies to help diagnose problems with our servers and to administer the Site. We also use cookies to gather broad demographic information and to help identify you in respect to return visits to the Site so that we may improve your user experience (e.g. to remember certain site preferences), and to determine whether you visited the Site from a particular Internet link or advertisement or from an unknown computer. A code in the cookie file can enable the Site to label you as a particular user, including identifying you by name, address, or other personally identifiable information. Most web browsers automatically accept cookies, but it is possible to change your browser setup so that it does not accept cookies. However, rejecting cookies may prevent you from taking advantage of certain portions of the Site.

Tracking

We work with third-party providers, including analytics, advertising, and social media partners, that may use cookies, pixels, tags, and similar technologies when you visit the Site. These tools help us understand how visitors use the Site, measure performance, troubleshoot issues, and provide content or advertising that may be more relevant to your interests.

You can manage cookies through your browser settings. If you prefer that we not use personal information for analytics or advertising-related purposes that may be considered a “sale” or “sharing” under California law, you may email info@edlong.com to request that we limit this activity.

To learn more about interest-based advertising and your choices, you may also visit thenai.org or www.aboutads.info.

Where required by law, we will only use non-essential cookies with your consent.

How Edlong Uses Your Personal Information

The personal information you provide will be kept confidential (unless a Comment or Edlong story) and is collected and processed for the following general purposes:

We may also use personal information collected through the Site for research regarding the effectiveness of the Site and our business planning, marketing, advertising, and sales efforts. In addition, if we begin to offer services that use location tracking (“pinpointing”) information, then if we have your “opt-in” consent to do so we may use and store that information to provide location-based services, including location-targeted advertising. We may combine and enhance the personal information we receive with information we receive from third parties as long as we use the combined information as described in this Privacy Statement. In addition, we may use your personal information to generate non-personal information, such as demographic information that helps us understand the general characteristics of our users. When we do so, we will take reasonable measures to ensure that the information is no longer personally identifiable and cannot later be used to identify you. You are in control over whether you provide us with any personal information. If you are not comfortable with our accessing and using the personal information as described, you should not provide it (and should take steps to disable any technology that automatically provides us with personal information). This may affect our ability to provide you with information and services through the Site; however, that is your choice.

Legal Basis for Processing (EU Visitors)

When required by law, we process personal information on the following legal bases: to provide the Site and our services (performance of a contract), to operate and improve the Site (our legitimate interests), to comply with legal obligations, or with your consent where required.

Newsletters, Mailing lists, Requests For Information

If you request, or opt-in to receive, such information, we (or any other Edlong entity or any agent working on behalf of Edlong entities) will send you information about our various products and services, or other products and services that may be of interest to you. Such information may encompass alerts to product upgrades, special offers, updated information and other new products and services from Edlong. Only Edlong (or agents working on behalf of Edlong) will send you these direct mailings. If you do not want to receive such mailings (whether by email or regular mail) any longer, simply notify us by following the opt-out link provided in any email received from us, by emailing us at info@edlong.com or by sending a letter to the mail address below. For processing mailing complaints, please include the following information and return to the appropriate addresses (or fax number) supplied below:

When Edlong Will Share Your Personal Information

We may share information with third parties in the following circumstances:

We do not sell your personal information for monetary compensation. We may allow certain third parties to collect information on the Site for analytics, advertising, or related services, and California law may treat some of these activities as a “sale” or “sharing” of personal information. You may request to opt out of this activity at any time by emailing info@edlong.com.

Your rights

Upon your request and within 40 days we will inform of the personal information we hold about you. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further use if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of such use.

Correcting, Updating, Accessing, Or Removing Personal Information

If you want to correct, update, or remove any personal information that you have provided to us, or if you no longer want to receive information from us, you can contact us at info@edlong.com. Please note that we may not be able to completely remove personal information from our systems in certain circumstances, such as if it may be necessary to prevent fraud or future abuse, if required by law, or as retained in our data backup systems or cached or archived pages. All of your personal information that we keep will continue to be subject to the terms of the Privacy Statement to which you have previously agreed. In addition, please note that notwithstanding your email preferences, we may need to contact you as required by law, or to complete any open inquiries.

California Privacy Rights

If you are a California resident, you have certain rights regarding your personal information. These may include the right to:

• request information about the categories or specific pieces of personal information we have collected about you

• request deletion of personal information we collected from you

• request correction of inaccurate personal information

• request information about how we have shared personal information for certain business purposes

• opt out of the sale or sharing of your personal information as defined under California law

You may submit any of these requests by emailing info@edlong.com. We will verify and respond to your request as required by California law. You may authorize someone to submit a request on your behalf. We will not discriminate against you for exercising your privacy rights.

Additional Rights for Users in the European Union

If you are located in the EEA, UK, or Switzerland, you may have additional rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing, data portability, or to object to certain processing. Where we rely on consent, you may withdraw that consent at any time. You may exercise any of these rights by emailing info@edlong.com.

Third-Party Sites

Please be aware that other web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Statement does not cover the information practices of those third-party web sites linked to www.edlong.com, and Edlong is not responsible for the privacy practices of such third party web sites.

Children

In compliance with the Children’s Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, the Site does not permit children under 13 years of age to become users, and we do not collect information from children. By using the Site, you represent that you are not under 13 years of age.

Business Transfer

Edlong may, in the future, sell or otherwise transfer some or all of its assets to a third party. Your personally identifiable information and/or technical information we obtain from you via the Site may be disclosed to any potential or actual third party purchasers of such assets and/or may be among those assets transferred.

Data Security – Protecting Your Personally Identifiable Information

Edlong employs security systems to protect the information we receive from you from unauthorized disclosure. If you are a registered user of the Site, you should not share your password with anyone. In addition, if you suspect unauthorized access to your information, it is your responsibility to contact Edlong immediately. Edlong personnel will never ask you to divulge your password in written or electronic communications. For registered users, however, Edlong personnel may ask security questions for verification purposes. Please be aware that Internet data transmission is not always secure and we cannot warrant that information you transmit utilizing the Site is secure. Because security is important to both Edlong and you, we will always make reasonable efforts to ensure the security of our systems.

Users From Outside The United States

Our Site is intended for a United States audience, is hosted in the United States and is governed by United States law. If you are using the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using the Site, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Statement.

For visitors located in the European Economic Area (EEA), the United Kingdom, or Switzerland, your information may be transferred to the United States, which may not provide the same level of data protection as the laws in your home country.

Contact Edlong

If you would like to contact us, or have questions or suggestions regarding this Privacy Statement, please write, call or e-mail us at the following addresses and/or numbers:

The Edlong Corporation 225 Scott Street Elk Grove Village, IL 60007-1299 USA

Telephone: (847) 631-6700 | Toll Free: 1-888-698-2783 (US & Canada)

Fax: (847) 439-0053

Email: info@edlong.com

Updated 11/20/2025